Cancellations & Returns

Cancellations & Returns


In the event of any cancellation, the purchaser will be liable for all costs. Which will be 30% of the invoice value.

Returned Goods / Restocking

A charge of 30% of invoice value, in respect of packaging and administration, may be levied on goods 'Not Wanted' or 'Incorrectly Ordered', or due to duplication resulting from a 'Confirmation Order' not endorsed to that effect.

All goods returned under this category must be received in their original supplied condition and returned to DPM within 30 days of the original invoice date.

The purchaser will bear all costs of returning any goods.

No goods that have been specifically manufactured to the purchaser's requirements can be returned for credit unless previously agreed with DPM.

Credit only is given after the goods have been returned and checked for any damage in any form what so ever.

This does not affect your statutory rights.