Terms & Conditions of Sale
Associated Instruments Repairs Ltd T/D as DP Measurement is herein referred to as dpm. Your statutory rights regarding faulty or misrepresented goods are not affected.
General Conditions
In the event of the purchaser's order containing special conditions, that order will only be accepted by DPM on the understanding that those conditions are not at variance with our own, or if there is any variance, that such conditions have been waived by the purchaser.
Prices
Prices quoted are 'Net Trade' and are exclusive of Value Added Tax. Value Added Tax will be charged at the applicable rate at the date of despatch. Prices/charges will be those ruling at the date of despatch and, whilst every endeavour has been made to ensure the accuracy of prices quoted, no responsibility is accepted for any error or omissions.
The company reserves the right to charge extra delivery charges for any abnormal packages and for all off-shore addresses i.e. N. Ireland, Isle of Man, Isle of Wight and the Isles of Scilly. Please note: off-shore addresses can take up to 3/4 days for delivery.
Risk in the Goods & Retention of Title
Risk in the Goods shall pass to the purchaser when the goods are delivered to, or collected by the purchaser or his agent. Property and title to the goods shall not pass to the purchaser until all sums, including interest or legal costs due or owing to DPM or to its agents, howsoever arising, have been received by DPM's bank and credited to DPM's account. DPM reserves the right of passive retention, stoppage in transit, and the right of resale, of any goods when any said sums are due or owing.
Settlement Terms
Payment by credit card, or debit card.
Delivery
DPM will use its best endeavours to meet the estimated delivery times, but cannot accept any liability whatsoever for failure to do so.
Order Cancellation
In the event of any cancellation, the purchaser will be liable for all costs. which will be 30% of the invoice value.
Liability
All goods and information are supplied in good faith and the purchaser shall be responsible for ensuring the goods are appropriate for the purchaser's applications. The purchaser shall indemnify DPM for all liability, loss, costs, expenses or damages, howsoever caused, by reason of any goods (whether or not defective) or any act or omission of DPM, including but not limited to any injury (whether to body, property or personal or business character or reputation) sustained by any person or to any person or to any property (unless such personal injury is attributable to DPM's negligence), and for infringement of any patent rights or other rights of third parties, and for any violation of laws or regulations governing the products or their sale, which may result from the use of, sale or distribution of goods by the purchaser. Limitation: DPM total liability for any one claim arising from any one situation (whether due to DPM's negligence or otherwise) shall not exceed £1,000,000.
WEEE
Reflecting the requirements of the WEEE and Battery Regulations, the purchase of goods from DPM requires that the purchaser accepts the responsibility of sound environmental disposal at the end-of-life of such product/s. This may be achieved by taking to an approved authorised treatment facility.
Copyrights and Patents
DPM retains the design and manufacturing copyrights for all goods. DPM owns full copyright in respect of all its catalogues and photographs, and their reproduction in part or in whole is prohibited without DPM's prior written consent.
Returned Goods & Restocking
A charge of 30% of invoice value, in respect of packaging and administration, may be levied on goods 'Not Wanted' or 'Incorrectly Ordered', or due to duplication resulting from a 'Confirmation Order' not endorsed to that effect. All goods returned under this category must be received in their original supplied condition and returned to DPM within 30 days of the original invoice date. The purchaser will bear all costs of returning any goods. No goods that have been specifically manufactured to the purchaser's requirements can be returned for credit unless previously agreed with DPM. Credit only is given after the goods have been returned and checked for any damage in any form what so ever. This does not affect your statutory rights.
Trading Account
To open a credit account, please contact DPM and, subject to a satisfactory credit check, a 30-day account will be opened. Any credit limit granted to the purchaser shall at all times be at the discretion of DPM and may be reduced, suspended or withdrawn at any time without prior notice.
Force Majeure
All contracts and transactions are subject to force majeure. DPM shall not be liable for any failure arising from circumstances beyond its control. For example, among others; Act of God, war, riot, explosion, fire, flood, strikes, supplier delays or Government action.
Export Regulations
Purchaser's are responsible, at their expense, for obtaining any licence and complying with any export regulations in force within the United Kingdom and in the country of destination.
Law & Jurisdiction
All transactions and disputes will be governed in accordance with the law of England.
Warranty / Guarantee
All DPM manufactured instruments carry a one -year warranty / guarantee against defects in either components or workmanship. During this period, products that prove to be defective will, at the discretion of DPM, be either repaired or replaced without charge. Instruments that have not been manufactured by DPM will be subject to a warranty period of twelve months. Where it is an integral part of an instrument. The product warranty / guarantee does not cover damage caused by fair wear and tear, abnormal storage conditions, incorrect use, accidental misuse, abuse, neglect, misapplication or modification, or use with non-DPM hardware/software. The user should make themselves aware of the proper use of measurement equipment, including maintenance, calibration, and comparison with other instruments.
